We have always been the most caring company. However, we feel very sorry for our loyal customers. Due to the Covid19 and Maharashtra government guidelines, we are forced to suspend our refund policy. We are not accepting ANY returns and not able to issue refunds. This means that all purchases are final. We work in a closed and controlled environment with limited resources and in order to keep serving you and protect our staff, we need to take the necessary measure to stop taking items back. We would reinstate our refund and returns policy once the pandemic is over. Thank you so much for your understanding and cooperation!